Saturday, February 15, 2014

BBB "F" BOMBS CAMELBACK CONSIGN AND DESIGN


FYI

---------- Forwarded message ----------
From: Anglen, Robert  
Date: Sun, Sep 28, 2014 at 9:40 AM
Subject: Story on camelback consign
To: Glenn Michaels 



Story is in today's paper. Your blog is mentioned prominently in the story. Thanks for all of your help. Here is a link:


http://www.azcentral.com/story/money/business/consumer/call-12-for-action/2014/09/28/missing-painting-returned-owner/16373445/

BBB FINALLY DROPS THE BIG ONE!

Published: February 15, 2014
Updated: 3/23/14

For more details, see the blog posts listed at the bottom of this page. 

Mike Burns promised to pay me. I, in turn, promised to stop publishing information and comments about Camelback Consign and Design. Mike Burns failed to pay me as promised. Thus, I no longer feel compelled to abstain from sharing info pertinent to CAMELBACK CONSIGN & DESIGN.
After months of cajoling by yours truly... and a mere three weeks after a letter directly to the  new president  and CEO of the Council of Better Business Bureaus, Inc., Mary E. Power, the BBB quietly updated its Business Review for Camelback Consign and Design. You'll see it below, with my annotations.

By the way, I never received a written response from Mary E. Power to my letter of 1/19/14. But then, responsiveness doesn't appear to be part of the BBB's self-selected mandate. I am, nonetheless, quite grateful. The BBB did the right thing. It just took far too long to do it.

The "F" Bomb Falls

Less than a year ago, the BBB showed an A- rating for Camelback Consign and Design and designated it a BBB Accredited Business Since 8/13/2010. See for yourself: 

Unfortunately, this particular view also included a negative review.

That was then. This is now:



The BBB made it official. It gave Camelback Consign and Design the lowest rating it can for frequent and flagrant disregard of the fundamentals of good business ethics: F.  "F" as in Flunk, Failure, Fallen, Futile, and "Fugget about it." As in Fooey and Foe and Fundamentally Flawed. 

In short, the BBB now warns the public that Camelback Consign and Design isn't well run.
Based on my experience, it seems appropriate. It's also a damned shame. A good business has turned into a predatory business.

And, by the way, the BBB has updated the fourth line of its Reason for Rating section, as seen above. It now reads > 3 complaints filed against business that were not resolved.

It also lists two negative reviews. The same individual cannot file a Customer Review and a Customer Complaint. So the situation may be even worse than it looks at first glance.

The latest complaint on the BBB website

The latest complaint on the BBB website regarding Camelback Consign and Design
 - not mine - is dated 12/11/13. 


Complaint: Owner ******* ***** of Camelback Consign and Design has failed to pay me for furniture that was consigned and sold as agreed in a written contract. He has made payment of $30,000.00 issued on 10/9/13 in two separate checks. Both immediately bounced.. Mr. ***** has put in writing that the $30,000.00 would be made good, that has never happened. In addition, I am owed an additional $45,000.00 for furniture already sold. He has acknowledged both in our contract as well as in and additional written correspondence that those funds are also over due. These facts appear not to be in dispute. In addition, I believe there are even more funds due to me from even more furniture that has been sold. Mr. ***** has acknowledged this verbally. The Camelback Consign and Design Contract, signed by ******* *****, copies of bounced checks and written correspondence acknowledging funds owed to me can be reviewed at any time.Desired Settlement: Bad checks made good funds due paidBBB's Final Determination: Business failed to respond to the BBB to resolve or address the complaint issues.
Apparently, when it comes to Camelback Consign and Design, I'm  not the biggest loser after all. That's cold comfort to someone who has been burned as badly as I have.

For all of the juicy details the BBB has to offer, use this link.

DON'T KID YOURSELF. 
Mike Burns wasn't born yesterday. He wasn't born on the Fourth of July, either. NOPE. Mike Burns was born on 9/11 in 1952. 
He was destined. 
Don't forget to tip a hat to Ms. Indispensable, Vera Manuz, either. Where would Mike be without her?


I don't know if the truth will set you free. But fuss loud enough with a big 'nough bunch a friends and I swear folks 'll do near anything to get you to shut up. Fast as they can. 

 

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