Showing posts with label Council of BBB. Show all posts
Showing posts with label Council of BBB. Show all posts

Sunday, February 23, 2014

Meet: "H0NEST MIKE" Burns

For more details, see the blog posts listed at the bottom of this page. 

FYI

---------- Forwarded message ----------
From: Anglen, Robert  
Date: Sun, Sep 28, 2014 at 9:40 AM
Subject: Story on camelback consign
To: Glenn Michaels 


Story is in today's paper. Your blog is mentioned prominently in the story. Thanks for all of your help. Here is a link:

http://www.azcentral.com/story/money/business/consumer/call-12-for-action/2014/09/28/missing-painting-returned-owner/16373445/


 HE JUST SEEMS SO NICE.
He didn't fool me once, or twice.
He fooled me thrice.
Don't believe him. That's my advice.
NOTE THE COMMENTS SHARED, BELOW.























This man has owed me $20,989.46 *  -  per the calculations we worked through together approximately four weeks ago - since October 12, 2013. He keeps promising payment. It just never arrives. Honest. By the way, those calculations don't include my costs for chasing the money, for removing the items he didn't sell, or for interest on the unpaid debt.

About what about the value of the publicity he's getting thanks to my efforts?
A PR firm would charge good money for all exposure.

 Good, old "Honest Mike." You know, the first time I met him in mid-2013, he, I, my sister and her intended all went out to dinner. One of the first things he mentioned was his age, 70.
I complimented him on looking so well for his age.

After I had him investigated, months and months later, it turned out that he was born in 1952. You gotta wonder why on earth a guy would lie about his age to a total stranger, and err on the high side?

Among other things, he told a funny story about a horrid divorce from his wife that turned on joint custody of a dog they owned. Later, he ended up flying somewhere and found himself seated next to his ex.They had a few drinks, landed, forgot their divorce and had a few laughs.

A couple of months later, according to Mike, his ex called him up. She was pregnant. So they remarried. 

Mike had no regrets. He loves his kids. But the marriage didn't last the second time, either.
More recently, I sent his wife - his ex - it really wasn't clear to me, a request that she ask Mike to pay the folks he had harmed... in the form of a nice Xmas note.
The note apparently upset the older of Mike's two sons a great deal. Mike called me to talk about it just after the start of the year. He mentioned that he and his ex were still good friends and that she is a "great gal" who gave him two terrific sons. He mentioned that his son had called him about the note and was very upset.
Weeks later, Chad, the older son, whilst cursing me up and down for sending that note to his mother as I was picketing in front of his father's shop, told me that she hadn't spoken to his father in 10 years!  

To tell the truth, I've no idea what's true anymore, when I hear from Mike Burns. He has promised to pay me so many times - and failed to do so - that I'm beginning to think he might not know what the truth is, either.

One day he calls me and says, "I've got the money." Two days later he calls and says, "I'm trying to get your money."

Good, old "Honest Mike." God bless him. He's a pill, alright.
* Yesterday, March 25, 2014, I ran the numbers again and came up with $21,036.00, owed me by Honest Mike.  It's not a large discrepancy, but I guess it is a discrepancy.


DON'T KID YOURSELF. 
Mike Burns wasn't born yesterday. He wasn't born on the Fourth of July, either. NOPE. Mike Burns was born on 9/11 in 1952. 
He was destined. 
Don't forget to tip a hat to Ms. Indispensable, Vera Manuz, either. Where would Mike be without her?


I don't know if the truth will set you free. But fuss loud enough with a big 'nough bunch a friends and I swear folks 'll do near anything to get you to shut up. Fast as they can. 

URGENTLY SOUGHT: ITEMS STOLEN OR NOT PAID FOR #3 (10/05/14) 
URGENTLY SOUGHT: ITEMS STOLEN OR NOT PAID FOR #2 (10/05/14)
COURTNEY'S INCREDIBLE CONSIGNMENT VAMPIRE STORY  (10/3/14)
ANONYMOUS COWARD DENOUNCES CONSIGNMENT VAMPIRE (10/01/14)
MIKE BURNS & REGINA EMERY EVICTED FROM CONDO
VERA MANUZ Denies Aiding &  Abetting  Mike Burns
JUST IN CASE: FRESH SUITS FOR BURNS (8/31/14) 
AG FILES "CIVIL" SUIT AGAINST CONSIGNMENT VAMPIRE (8/31/14)
CONSIGNMENT VAMPIRE UPDATE UPDATED (8/31/14)


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Sunday, January 19, 2014

Letter to the New President of the Council of Better Business Bureaus


FYI

---------- Forwarded message ----------
From: Anglen, Robert  
Date: Sun, Sep 28, 2014 at 9:40 AM
Subject: Story on camelback consign
To: Glenn Michaels 


Story is in today's paper. Your blog is mentioned prominently in the story. Thanks for all of your help. Here is a link:

http://www.azcentral.com/story/money/business/consumer/call-12-for-action/2014/09/28/missing-painting-returned-owner/16373445/

A CALL TO A HIGHER POWER: 

MARY E. POWER, PRESIDENT & CEO


 Updated: 3/23/14

 For more details, see the blog posts listed at the bottom of this page. 

1/19/14

Mary E. Power, President & CEO
Council of Better Business Bureaus, Inc.
3033 Wilson Boulevard
Suite 600
Arlington, VA  22201-3843

RE: NR Rating

Honorable President,

I apologize for this personal appeal so soon after your recent appointment. I well understand that your agenda is already packed.

However, I believe the following warrants immediate attention as it goes directly to BBB credibility.

The crux of the issue is this, copied from a Council of BBB letter to me, just received:


The firm I complained to the BBB about was assigned an NR rating on 11/19. Today, interested parties still can’t view past consumer reports about this firm previously available through the BBB website. This doesn’t correspond to the promise incorporated in the BBB’s Mission Statement. “BBB is the resource to turn to for objective, unbiased information on businesses.”

In short, valuable reference information about firms in non-compliance with BBB standards is automatically withheld from the public for an indeterminate amount of time. Further, the NR rating isn’t accompanied by a clear explanation of its meaning to the viewer. See below:

The unintended result is that while firms with an NR rating are able to continue doing business, consumers are deprived of the invaluable resource that a BBB Business Review would otherwise represent.

The well-being of a great many people depends on the keywords - honesty, integrity and trust -that feature so prominently in the BBB’s Mission description. Individuals disinterested in ethical (business) behavior will surely take quick and full advantage of the opportunities afforded them in the absence of oversight and enforcement. 

I know it. You know it. The owners of NR rated firms know it. The only folks yet to catch on are the ones most likely to become the next victims of unethical behavior.

To make matters worse, from my perspective, the January 14, 2014, BBB letter authored by Marissa May, Manager of Dispute Resolution Services, contains this noteworthy paragraph, as well.



Such a statement does no credit to the reputation of the BBB. Ms. May apparently believes that the BBB either shouldn’t divulge the reasons for the policy I question or that I am incapable of understanding them. She certainly makes no effort to clarify the policy.

I dare say that Ms. May, on this day, wasn’t feeling quite in tune with the BBB Mission Statement, which includes the following assertions:

  • “We provide educational information and expert advice that is free of charge and easily accessible.”
  • “BBB is the resource to turn to for objective, unbiased information on businesses.”
  • “Be accountable to the general public, our members, and to each other for everything we do.”
The public needs a source of information it can trust. And right now, based on my experience, it appears that source will not be the BBB.

Please forward this to those colleagues and senior managers in your organization who might be able to respond appropriately to the issues described.

Sincerely yours,

Glenn S. Michaels
706 W. Palm Lane
Phoenix, AZ  85007
gsmnem@gmail.com

Case #: 9755161

Complaint ID: 8077370

DON'T KID YOURSELF. 
Mike Burns wasn't born yesterday. He wasn't born on the Fourth of July, either. NOPE. Mike Burns was born on 9/11 in 1952. 
He was destined. 
Don't forget to tip a hat to Ms. Indispensable, Vera Manuz, either. Where would Mike be without her?


I don't know if the truth will set you free. But fuss loud enough with a big 'nough bunch a friends and I swear folks 'll do near anything to get you to shut up. Fast as they can. 

URGENTLY SOUGHT: ITEMS STOLEN OR NOT PAID FOR #3 (10/05/14) 
URGENTLY SOUGHT: ITEMS STOLEN OR NOT PAID FOR #2 (10/05/14)
COURTNEY'S INCREDIBLE CONSIGNMENT VAMPIRE STORY  (10/3/14)
ANONYMOUS COWARD DENOUNCES CONSIGNMENT VAMPIRE (10/01/14)
MIKE BURNS & REGINA EMERY EVICTED FROM CONDO
VERA MANUZ Denies Aiding &  Abetting  Mike Burns
JUST IN CASE: FRESH SUITS FOR BURNS (8/31/14) 
AG FILES "CIVIL" SUIT AGAINST CONSIGNMENT VAMPIRE (8/31/14)
CONSIGNMENT VAMPIRE UPDATE UPDATED (8/31/14)

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